I stepped into my first business consultancy role in 1999 as a consultant for a global insurance company. Both advising on and managing a defendant insurance panel review to ensure the insurer and the firms of solicitors improved processes and profits.
Building on that experience, I have been advising and working with professional service firms on operational performance issues and challenges since that time. From solicitors to accountants, financial advisers and mortgage brokers. My mission is to keep lawyers, and professional service firms out of trouble, and to get them out of it if they are already in trouble.
I advise and consult on how to improve operational performance, running their business as efficiently, effectively and profitably as possible. From improving lawyer productivity to utilising compliance to support marketing and branding - an area often overlooked, yet reaps significant profit opportunity.
My experience spans the identification of solutions to problems, creating the plan, implementation and identifying where the blocks to successful implementation lie. Often this includes people problems, which is where I draw upon my dual qualifications rooted in Business Psychology.
I get to the root of a problem, solving it once and saving businesses lots of money in the process. I learned how business growth is often sabotaged and in so doing, I kept digging until I got to the root. I delved deep into neuroscience and then qualified in various well being and health modalities becoming an interdisciplinary business and personal growth practitioner. My single driver is improving business performance, and if/when necessary I can draw upon my personal growth experience to ensure projects are not hampered.
Simple is Sexy
I believe greatest success comes when we strip away everything that's not working perfectly, leaving a simple, effective system that delivers solutions for our life and business. I've mastered the art of working on the source, not the symptom and consistently deliver practical, profitable and workable solutions.
I'm high on practice and low on theory - although if you'd like a theoretical conversation give me a shout and we'll geek out over a cuppa!
No Single Path
There is no single answer or road to success. The greatest sustainable strength and improvements some when you weave together the core of you as a human being, with your unique offering to your clients.
Throughout my life I've pushed boundaries, pioneered new and different ways of thinking and doing. Continually doing what has never been done before, shattering illusions, recreating a new reality again and again, proving the exponential results from holistic thinking and joining the seemingly disparate dots, achieving bigger and bigger goals.
Continually creating has meant I've had to combine ideas from wider and wider topics. Being at the forefront of latest scientific, technological, business and medical research has been essential. Asking questions others never dare to ask to uncover whether the latest gimmick is an advancement or regurgitation often leads me back to the power of ancient wisdom.
Formal Study Too...
I studied - formally and informally. Now I weave together strands and strategies from well being, health, business psychology, environmental psychology, neuroscience, marketing, business growth, economics, digital marketing, philosophy, physiology, holistic and complementary health, far reaching worldwide ancient wisdom, and yoga to help people achieve the business success and growth they are seeking.
I've Worked With...
I have worked with, consulted for and mentored leaders, business owners, managers and directors from a broad spectrum of businesses. From international organisations, law firms, accountants, financial advisers, mortgage brokers, smaller niche and artisan businesses as well as people who are passionate about helping improve people's health and wellness both personally and at work.
A Brief History
Improving results for lawyers and professional service firms since 1998.
First woman in the board room at a national law firm and immersed me in my ability to walk my talk!
First woman to ride a motorcycle solo round the coast of Great Britain. Even though I didn't have Sat Nav or a mobile phone I didn't make a single wrong turn! I raised a huge amount of money for charity and it was my biggest PR and marketing campaign with radio, TV and newspaper interviews around the country. Even today I speak to groups about my experience and how so much of it relates to business.
Climbed the ranks of law firms from assisting Senior Partner of a Personal Injury firm to IT Director for a national law firm.
Trained in law firm operational performance by law firm management Professor Martin Read.
Introduced profitable fixed fees in the defendant insurance sector.
Solved costly business problems adding millions to the bottom line of organisations, including £38m for one division of an insurance company.
Worked as a consultant or mentor in diverse sectors including legal, health and wellness, travel, insurance, transportation, fashion, retail, road safety, not for profit sector, digital marketing, financial services, expert industries and the list goes on.
Studied extensively following my initial degree in Business Psychology. My continuous thirst for knowledge and the application of skills to improve our World saw me embark on diverse range of studies including: computer coding, digital marketing, business process improvement, change management, operational excellence, project and program management and immersing myself in personal and executive coaching, complementary healthcare, mindfulness and meditation, intuitive intelligence, holistic and critical thinking, active listening, ways of ancient wisdom and the innate way of nature in business.
I am Reiki Master certified, complementary health qualified including Ancient Thai Yoga Massage, Reflexology, Thai foot massage, metamorphic massage, yoga, yoga nidra, meditation, mindfulness.
I champion change using the phenomenal power of marginal gains (I call them Tiny Tweaks!) to deliver sustainable and consistent improvement which is both business and brain friendly.
Specialist in pre-emeinence strategies with direct links to pricing psychology and how, why and when people buy.
ISEB (Information Systems Examination Board) qualified
PRINCE2 qualified, which means I deliver projects on time and in budget.
Experienced project manager having run multi million pound business improvement projects, property restoration as well as my own events, tours and charity runs.
Created a step by step system for achieving any goal and I love sharing this with people. It's brain friendly, so simple and works!
Continue to train business leaders and managers how to develop a process to bridge the gap from where they are to where they want the organisation to be and create the cultural shift of happy, healthy staff.
Built a reputation for solving costly business problems through business analysis, systems improvement & training people.
Learned sales and marketing skills whilst selling fork lift trucks and quickly progressed to run national exhibitions and significantly improve the results of a national sales team I managed.
Qualified as a coach with Noble Manhattan the world's leading life and corporate coach training company.
Believe word of mouth marketing remains the most sustainable way to grow a business.
I wrote my first book about the 22 life and business lessons I learned from planning and riding around Great Britain. The emotional story thwarted my writing on numerous occasions. Undeterred I found a way and the initial transcript came from being interviewed. My personal lesson - where's there a will there's a way.